Privacy Policy

Introduction

77c77 ("we", "us", or "our") is committed to protecting the privacy and personal data of all users who access our online gaming and sports betting platform at 77c77.pro. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the rights you have over your personal data.

By registering an account, accessing our services, or continuing to use 77c77, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform immediately. This policy applies to all players based in Bangladesh and internationally who access our services.

Information We Collect

We collect personal information only to the extent necessary for operating a safe, compliant, and high-quality gaming platform. The categories of data we may collect include:

• Identity data: full name, date of birth, gender, and national identification details required for account verification and KYC compliance.
• Contact data: email address, phone number (used for bKash, Nagad, or Rocket mobile banking verification), and mailing address if applicable.
• Financial data: deposit and withdrawal transaction records, payment method details (bKash/Nagad/Rocket account references), and transaction history for regulatory purposes.
• Technical data: IP address, browser type and version, device type, operating system, time zone (Bangladesh Standard Time, UTC+6), and cookie identifiers.
• Usage data: game activity logs, betting history, session durations, pages visited, features used, and responsible gaming interactions.

We do not collect sensitive personal data beyond what is strictly necessary for KYC verification, fraud prevention, and regulatory obligations. We never knowingly collect data from individuals under the age of 21.

How We Use Your Information

77c77 uses your personal information only for purposes that are directly connected to delivering our services, maintaining platform integrity, and complying with applicable obligations. Specifically, we use your data to:

• Create and manage your 77c77 account, verify your identity through KYC checks, and authenticate your login sessions securely.
• Process deposits and withdrawals through bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and other supported payment partners.
• Deliver and improve our cricket betting, live casino, slot games, and crash game services tailored to players in Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh.
• Detect, investigate, and prevent fraudulent transactions, money laundering, underage gambling, and other prohibited activities on the platform.
• Send you transactional communications (account confirmations, deposit receipts, withdrawal notifications) and, where you have opted in, promotional communications about bonuses and new games.

Sharing of Your Data

77c77 does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data only in the following limited and controlled circumstances:

• Service providers: payment processors (bKash, Nagad, Rocket and partnered banks), identity verification services, IT hosting and infrastructure partners who process data on our behalf under strict confidentiality agreements.
• Legal and regulatory authorities: where we are required by applicable law, regulation, court order, or regulatory directive to disclose your information to competent authorities.
• Business transfers: in the event of a merger, acquisition, or sale of 77c77 assets, your data may be transferred to the successor entity, subject to the same privacy protections outlined here.

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable law. We do not allow our service providers to use your data for their own purposes.

Cookies and Tracking Technologies

77c77 uses cookies and similar tracking technologies to provide a personalised, seamless experience on our platform. Cookies are small text files placed on your device when you visit our site. We use session cookies (deleted when you close your browser) and persistent cookies (stored for a defined period) to remember your preferences, keep you logged in securely, and analyse site usage patterns.

You may configure your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of 77c77 may become inaccessible or not function properly. Continuing to use our site after being notified of our cookie use constitutes your acceptance of cookies as described here.

Data Security

77c77 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, secure hashing of passwords, access controls limiting data access to authorised personnel only, and regular security audits.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use a strong, unique password for your 77c77 account and to never share your login credentials with anyone.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required to fulfil the purposes described in this policy, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. Financial transaction records may be retained for longer periods in accordance with applicable financial regulation and anti-money-laundering requirements. When data is no longer required, it is securely deleted or anonymised.

Your Rights Over Your Data

As a 77c77 user, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, please contact our support team using the email address provided at the end of this policy:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request correction.
• Right to erasure: subject to our legal obligations, you may request that we delete your personal data where it is no longer necessary for the purpose it was collected.
• Right to object: you have the right to object to the processing of your personal data for direct marketing purposes at any time; we will honour that request promptly.

We will respond to all legitimate data rights requests within a reasonable timeframe. Please note that certain requests may be subject to identity verification before we can process them.

Payments and Financial Data

All financial transactions on 77c77 — including deposits and withdrawals via bKash, Nagad, Rocket, Upay, and partner banks — are processed through secure, encrypted payment gateways. We do not store full card numbers or mobile banking PINs on our servers. Payment references (such as bKash/Nagad transaction IDs) are retained solely for reconciliation, dispute resolution, and regulatory reporting purposes.

Where you make a deposit using Taka (৳), your transaction amount is recorded in BDT and associated with your account for audit purposes. Minimum and maximum deposit limits, as displayed in the platform, may vary by payment method and are communicated to you at the time of transaction.

Children's Privacy — 21+ Only

77c77 is strictly an adults-only platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect, store, or process personal data belonging to individuals under the age of 21. If we become aware that a minor has provided personal data to us, we will take immediate steps to delete that information and close any associated account. If you believe a minor has registered on 77c77, please contact us immediately at the email address provided below.

Changes to This Privacy Policy

77c77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or a prominent in-platform notice.

Your continued use of 77c77 following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77c77 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to addressing your concerns promptly and transparently.

For privacy-related enquiries, please write to us at [email protected]. Our team typically responds within 2–3 business days. All correspondence should be conducted in English for efficient handling.